Janille Vianca B. Bolina | Axel Glenn M. Aruejo | Maria Fe L. Dela Rosa
This study determined the level of satisfaction of tourists who visited Sol y Viento in terms of amenities, services, accessibility, activities and security; the resort’s level of compliance to the DOT checklist; and the potential of the place to be a DOT accredited recreational tourist destination. Using descriptive research method, the study involved 30 tourists who were purposely selected. The researchers utilized a 5-point scale to determine the tourists’ level of satisfaction. Findings revealed that Sol y Viento got the weighted mean score of 4.06 which was highly satisfactory; its level of compliance was excellent; and it had a potential to become a DOT accredited recreational tourist destination. Further, majority of the respondents were very satisfied with the amenities, services, accessibility, activities and security. To pass the DOT accreditation, Sol y Viento management should improve its facilities.
ISSN 1908-3866 (Print)
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