Experiences on the Use and Misuse of the Shopee Application Towards Purchasing Behavior Among Selected Accountancy, Business and Management (ABM) Senior High School Students
Ma. Sheen Abrogar
Abstract:
The internet has had a profound impact on people's attitudes and behaviors
all over the world. As a result of this advantage, online shopping has
emerged, influencing ordinary citizens' lives. Although online shopping has
begun in the Philippines with the effect of the COVID-19 pandemic,
consumers are not yet accustomed to doing so regularly. The purpose of this
study, in this case, is to understand the behavior of online shoppers through
a self-constructed survey among selected Accountancy, Business, and
Management (ABM) students at a specific private school in Manila,
Philippines. According to the survey, consumers shop online to save time
and gain access to a wider variety of products and services. When it comes
to liking and disliking factors, both men and women exhibit the same
behavior; they prefer home delivery and dislike the inability to touch and feel
the product the most. They get online shopping information from websites,
particularly social networks, and pay cash on delivery for clothes, makeup,
and accessories. The majority of shoppers are concerned about the
payment system's security, and their overall satisfaction with online shopping
is
mixed
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