HomePsychology and Education: A Multidisciplinary Journalvol. 9 no. 9 (2023)

A Study on the Perception of the Grade 12 Students of Saint Mary’s University Senior High School on Experiencing Communication Barriers During Distance Education

Danniela Andres | Deanne Justine Domingo | Franc Juerel Intendencia | Charissa Mae Jasmin | Shainne Nicholai Llanes | Tamara Algeia Mae Molina | Mary Catherine Siupan | Rachille Francis | Mark Balonquita

Discipline: Education

 

Abstract:

Due to COVID-19, education transitioned to online mode because e-learning is the best option for continuous education. Changes in the communication space and time of communication created barriers in the communication environment. Though online learning seems like the best study method, communication barriers are inevitable as the interaction between students and teachers is a vital part of learning. Hence, this study aimed to determine the perception of the Grade 12 students of Saint Mary’s University Senior High School on experiencing communication barriers during distance education. The research utilized a mixed-method design, involving both quantitative and qualitative methods. The survey questionnaire was participated in by 213 randomly selected Grade 12 students from all strands. The data were gathered and analyzed through descriptive, inferential statistics, and thematic analysis. This study found that the respondents’ experiencing a slight communication barrier. The results obtained revealed that sex and general weighted average were significant indicators of the students’ perception. In the thematic analysis, self-studying was the most preferred way on how they managed to learn despite experiencing communication barriers during distance education. Henceforth, the gathered body of knowledge could contribute to improving the quality of distance education for students, teachers, future generations, and the future researchers.



References:

  1. Abramenka, V. (n.d.). Students’ Motivations and Barriers to Online Education.Scholar Works@GVSU. https://scholarworks.gvsu.edu/theses/776/
  2. Al Rawashdeh, A. Z, et al., (2021). Advantages and Disadvantages of Using E-learning in University Education: Analyzing Students’ Perspective. The Electronic Journal of e-learning, 19(2). 107-117. https://files.eric.ed.gov/fulltext/EJ1296879.pdf
  3. Alawamleh, M., Al-Twait, L. M., & Al-Saht, G. R. (2020). The effect of online learning on communication between instructors and students during the Covid-19 pandemic. Retrieved From https://doi.org/10.1108/aeds-06-2020-0131
  4. Ali, S., Haider, Z., Munir, F., Khan, H., & Ahmed, A. (2013). Factors Contributing to the Students Academic Performance: A Case Study of Islamia University Sub Campus. American Journal of Educational Research,1(8),283–289. https://doi.org/10.12691/education-1-8-3
  5. Alghail, A. (2018, November 30). ERIC - EJ1214670 – Academic Oral Communication Difficulties Encountered by Yemeni Postgraduate Students in a Malaysian University, Issues in Educational Research, 2019. https://eric.ed.gov/?id=EJ1214670
  6. Almanar, M. A. (2020). THE SHIFTING OF FACE TO FACE LEARNING TO DISTANCE LEARNING DURING THE PANDEMIC COVID-19. Globish: An English Indonesian Journal for English, Education, and Cultu re, 9(2), 111. https://doi.org/10.31000/globish.v9i2.2772
  7. Alvarez, A. (2020). The Phenomenon of learning at a distance through emergency remote teaching amidst the pandemic crisis. Asian Journal of Distance Education,15(1). 144-153. Retrieved from https://files.eric.ed.gov/fulltext/EJ1289949.pdf
  8. Andrew, A., Cattan, S., Costa Dias, M., Farquharson, C., Kraftman, L., Krutikova, S., Phimister, A., & Sevilla, A. (2020). Learning during the lockdown: real-time data on children’s experiences during home learning. Institute for Fiscal Studies. Retrieved from https://www.ifs.org.uk/publications/14848
  9. Añover, V., Ng, K., & Pellicia, M., (n.d.) A Study of the Effects of Students' Socioeconomic Status on the Online Learning E n v i r o n m e n t . R e t r i e v e d f r o m http://www.nyu.edu/classes/keefer/waoe/anngpe.pdf
  10. Aries, E. (1996). Men and Women in Interaction: Reconsidering the Differences (1st ed.). Oxford University Press.
  11. Bakar, A. Y. A., Shah, K., & Qingyu, X. (2020). THE EFFECT OF COMMUNICATION BARRIERS ON DISTANCE LEARNERS ACHIEVEMENTS. International Journal of Early Childhood Special Education (INT-JECSE),29(5), 248. https://doi.org/10.24205/03276716.2020.1027
  12. Bates, A. W. (2005). Technology, e-learning, and Distance Education (Routledge Studies in Distance Education) (2nd ed.). Routledge.
  13. Bitti, P. E. R., & Garotti, P. L. (2011). Nonverbal communication and cultural differences: issues for face-to-face communication over the internet. Face-to Face Communication Over the Internet, 81–99. https://doi.org/10.1017/cbo9780511977589.006
  14. Burgoon, J. K. (1976). The unwillingness‐to‐communicate scale: Development and validation. Communication Monographs, 43(1), 60–69. Retrieved From https://doi.org/10.1080/03637757609375916
  15. Canary, D. J., & Dindia, K. (2009). Sex Differences and Similarities in Communication. Taylor & Francis.
  16. Canary, D. J., & Hause, K. S. (1993). Is there any reason to research sex differences in communication? Communication Quarterly, 4 1 ( 2 ) , 129–144. Retrieved From https://doi.org/10.1080/01463379309369874
  17. Canceran, Donita-Jane & Temporal, Conchita. (2020). Attitude of Grade 12 SHS Academic Tracks Students Towards Speaking in English. 13. 219-231.
  18. Capinding, A. T. (2021). Analysis of learning and academic performance of education students before and during the coronavirus disease pandemic European Journal of Educational Research, 10(4), 1 9 5 3 - 1 9 6 2 . R e t r i e v e d F r o m https://doi.org/10.12973/eu-jer.10.4.1953
  19. Donovan, L. A., & MacIntyre, P. D. (2004). Age and sex differences in willingness to communicate, communication apprehension, and self‐perceived competence. Communication Research Reports, 2 1 ( 4 ) , 4 2 0 – 4 2 7 .Retrieved From https://doi.org/10.1080/08824090409360006
  20. Dulay, M. A. & Manuel, S.K.(2021). Emergency remote teaching experience: Challenges, actions, and suggested measures of STEM research teachers in Pangasinan Philippines. Retrieved from I R J S T E M  https://irjstem.com/abstract/emergency-remote-teaching-experience-challenges-actions-and-suggested-measures-of-stem-research-teachers-in-pangasinan-philippines/
  21. El Said, G. R. (2021). How Did the COVID-19 Pandemic Affect Higher Education Learning Experience? An Empirical Investigation of Learners’ Academic Performance at a University in a Developing Country. Advances in Human-Computer Interaction, 2021, 1–10. Retrieved From https://doi.org/10.1155/2021/6649524
  22. Farooq, Muhammad & Chaudhry, A.H. & Shafiq, Muhammad & Berhanu, Girma. (2011). Factors affecting students' quality of academic performance: A case of secondary school level. Journal of Quality and Technology Management. 7.
  23. Flottemesch, K. (2000). Building Effective Interaction in Distance Education: A Review of the Literature. Educational Technology, 40(3), 46–51. Retrieved from http://www.jstor.org/stable/44428602
  24. Gillis, A. (2020) COVID-19 Remote Learning Transition in Spring 2020: Class Structures, Student Perceptions, and Inequality in College Courses https://journals.sagepub.com/doi/pdf/10.1177/0092055X20954263
  25. Gray, J. (2002). Men are from Mars, Women are from Venus: AND How to Get What You Want in Your Relationships: A Practical Guide for Improving Communication and Getting . . . Relationships by Gray, John (2002) Paperback. Harper Element. Retrieved From https://www.officialgazette.gov.ph/k-12/
  26. Hartnett, M. (2016) The importance of motivation in online learning, The Importance of Motivation in Online Learning . Available at: https://www.researchgate.net/publication/315033704_The_Importance_ofMotivation_in_Online_Learning
  27. Hussain, N., Muhammad, N., & Yasin, M. (2021). An Analysis of the Effects of Communication Barriers on Student’s Achievements at University Level. Journal of Education and Social Studies, 2(1), 15–19. Retrieved from https://www.scienceimpactpub.com/journals/index.php/jess/article/view/163
  28. Islam, R., & Khan, Z. N. (2017). Impact of Socio-economic Status on Academic Achievement Among the Senior Secondary School Students. Educational Quest- An International Journal of Education and Applied Social Sciences, Retrieved From https://doi.org/10.5958/2230-7311.2017.00117.9
  29. Kelsey, K. D., & D’souza, A. (2004). Student Motivation for Learning at a Distance: Does Interaction Matter?. Online Journal of Distance Learning Administration, http://cecs5580.pbworks.com/f/Student%20Motivation%20For%20Learning%20at%20a%20Distance.pdf
  30. Keegan, D. (2016). Theoretical Principles of Distance Education (Routledge Studies in Distance Education) (1st ed.). Routledge.
  31. Lakoff, R. (1973). Language and Woman’s Place. Language in Society,2(1),45–80. Retrieved From http://www.jstor.org/stable/4166707
  32. Leik, R. K. (1963). Instrumentality and emotionality in family interaction. Sociometry, 26(2), 131–145.
  33. Li, C. (n.d.). Does the Internet Bring People Closer Together or Further Apart? The Impact of Internet Usage on Interpersonal Communications. MDPI. https://www.mdpi.com/2076-328X/12/11/425
  34. Macado, K. M., & Diano Jr., F. M. (2021). Acquisition of Language Proficiency in English Among Senior High School Students from the Different Strands. Randwick International of Education and Linguistics Science Journal, 2(1), 69–75. Retrieved From https://doi.org/10.47175/rielsj.v2i1.201
  35. MacIntyre, P. D. (1994). Variables underlying willingness to communicate: A causal analysis. Communication Research Reports, 1 1 ( 2 ) , 1 3 5 – 1 4 2 . Retrieved From https://doi.org/10.1080/08824099409359951
  36. Mahyoob, M. (2020). Challenges of e-learning during the Covid-19 Pandemic Experienced by EFL learners. Rab world English Journal, 11(4). 351-362. https://files.eric.ed.gov/fulltext/EJ1287713.pdf
  37. Mccroskey, J. C. (1977). Oral Communication Apprehension: A Summary Of Recent Theory And Research. Human Communication Research,4(1),78–96.Retrieved From https://doi.org/10.1111/j.1468-2958.1977.tb00599.x
  38. McCroskey, J. C., & McCroskey, L. L. (1988). Self‐report as an approach to measuring communication competence. Communication Research Reports, 5(2), 108 113. Retrieved From https://doi.org/10.1080/08824098809359810
  39. McNulty, N. (2022, September 13). Online education vs traditional education – which one is better and why. Niall McNulty. https://www.niallmcnulty.com/2021/04/what-is-the-difference-between-onine-education-and-traditional-education/
  40. Moore, M. G., & Diehl, W. C. (2018). Handbook of Distance Education (4th ed.). Routledge.
  41. Nkingwa, D. (2013). Barriers to effective communication in distance education: A case of the Open University of Tanzania-Tanga RegionalCentre. Retrieved From Http://Repository.out.Ac.Tz/1067/1/NKINGWA_FINAL.Pdf.
  42. Nguyen, H. (2019, March). Motivation in Learning English Language: a case Study at Vietnam National University, Hanoi. Retrieved January 13,2023, from https://files.eric.ed.gov/fulltext/EJ1235801.pdf
  43. Owston, R., York, D.N., Malhotra, T., & Sitthiworachart, J. (2020). Blended learning in STEM and non-STEM courses: How do student performance and perceptions compare? Online Learning, 24(3), 203-221. https://doi.org/10.24059/olj.v24i3.2151
  44. Palczewski, C. H., DeFrancisco, V. P., & McGeough, D. (2018). Gender in Communication: A Critical Introduction (3rd ed.). SAGE Publications, Inc.
  45. Pradas, S., Garcia, A., Pelaez, J., & Prieto, J. L. (2021). Emergency Remote Teaching and Students’ Academic Performance in Higher Education during the COVID-19 Pandemic: A Case Study. Retrieved from Science Direct https://www.sciencedirect.com/science/article/pii/S0747563221000352
  46. Rolfe, H. (2001) The effect of tuition fees on students ’ demands and expectations ..., The effect of tuition fees on students ’ demands and expectations: evidence from case studies. Available at: https://www.researchgate.net/publication/5200529_The_effect_of_t uition_fees_n_students_'_demands_and_expectations_evidence_from_case_studies
  47. Simonson, M., Smaldino, S., & Zvacek, S. M. (2014). Teaching and Learning at a Distance: Foundations of Distance Education, 6th Edition (Revised ed.). Information Age Publishing.
  48. Stafford, T. (2005b). Understanding Motivations for Internet Use in Distance Education. IEEE Transactions on Education, 48(2), 301– 306. https://doi.org/10.1109/te.2004.842904
  49. Sara. (2022, April 7). What is self study? the benefits for students. GradePower Learning. Retrieved January 9, 2023, from https://gradepowerlearning.com/what-is-self-study/
  50. Schunk, D. H., & DiBenedetto, M. K. (2020). Motivation and social cognitive theory. Contemporary Educational Psychology, 60, 101832. https://doi.org/10.1016/j.cedpsych.2019.101832
  51. Terogo, I. J., Elimino, C. A., Tallo, J. P., Sacal, J., & Balahadia, C. M. J. (2018). Linguistic and Sociolinguistic Competence of Senior High School Students. Recoletos Multidisciplinary Research Journal,6(1), 27–37 .Retrieved From https://doi.org/10.32871/rmrj1806.01.03
  52. Turan, Z., Kucuk, S. & Cilligol Karabey, S. (2022). The university students’ self regulated effort, flexibility and satisfaction in distance education. International Journal of Educational Technology Higher Education 19,35 (2022). https://doi.org/10.1186/s41239-022-00342-w
  53. Wang, Qifu (2013) A study of barriers to online learning in distance education in China. EdD thesis, University of Nottingham. Yebowaah, Franklina Adjoa MS, "Internet Use and its Effect on Senior High School Students in Wa Municipality of Ghana" (2018). Library Philosophy and Practice (e-journal). 1817. https://digitalcommons.unl.edu/libphilprac/1817