HomePsychology and Education: A Multidisciplinary Journalvol. 14 no. 4 (2023)

Zoom Fatigue as a Social Phenomenon: Perspectives of MAEd Social Studies Students

Victor Dames Atillo | Emma Ceballo

Discipline: Education

 

Abstract:

This study examined the experiences of graduate students during the pandemic, with a particular focus on the difficulties they encountered with online learning. Nine (9) Master of Arts in Education major in Social Studies were interviewed using a qualitative approach and semi-structured questions. The research yielded 12 themes, which include "encountering connectivity issues", "encountering time management concerns", and "encountering self-exhaustion and disappointments" when asked about how they felt when Zoom fatigue happened to them while studying graduate classes, "excitement at first meeting only", "physically and mentally challenged", and "submission of poor outputs" when asked about how Zoom fatigue affected or influenced the quality of learning they have in the graduate school, "physical and emotional stress”, “poor work and school productivity", and "limited time for family and recreation" when asked about how Zoom fatigue affected their personal lives as professional teachers and as individuals, and "managing time wisely", "being self-determined and persevering", and “seeking help from peers and teachers” when asked for their ways of coping Zoom fatigue. The findings have numerous implications for mental health interventions, policy, and future research, including the necessity of implementing interventions and policies that promote work-life balance, stress management, and digital literacy.



References:

  1. Adedoyin, O. B., & Soykan, E. (2020). Covid-19 pandemic and online learning: the challenges and opportunities. Interactive Learning Environments, 1-13.
  2. Alia, N. N., Antasya, N. A., Aireen, N. E., Amy, N. N., & Malthane, B. R. (2022). Students' perceptions of Zoom video conferencing platform during the COVID-19 pandemic: a case of Malaysian university. Asia Pacific Journal of Management and Education (APJME), 5(1), 51-64.
  3. Bao, W. (2020). COVID‐19 and online teaching in higher education: A case study of Peking University. Human Behavior and Emerging Technologies, 2(2), 113-115.
  4. Beddoe, A. E., & Murphy, S. O. (2004). Does mindfulness decrease stress and foster empathy among nursing students?. Journal of Nursing Education, 43(7), 305-312.
  5. Braun, S., Davitti, E., & Slater, C. (2020). ‘It’s like being in bubbles’: affordances and challenges of virtual learning environments for collaborative learning in interpreter education. The Interpreter and Translator Trainer, 14(3), 259-278.
  6. Byrnes, K. G., Kiely, P. A., Dunne, C. P., McDermott, K. W., & Coffey, J. C. (2021). Communication, collaboration and contagion: “Virtualisation” of anatomy during COVID‐19. Clinical Anatomy, 34(1), 82-89.
  7. Chagas, N., Manolache, F. B., & Rusu, O. (2020, December). Exploring Practices and Systems for Remote Teaching. In 2020 19th RoEduNet Conference: Networking in Education and Research (RoEduNet) (pp. 1-6). IEEE.
  8. Chemers, M. M., Hu, L. T., & Garcia, B. F. (2001). Academic self-efficacy and first year college student performance and adjustment. Journal of Educational Psychology, 93(1), 55.
  9. Chen, T., Peng, L., Jing, B., Wu, C., Yang, J., & Cong, G. (2020). The impact of the COVID-19 pandemic on user experience with online education platforms in China. Sustainability, 12(18), 7329.
  10. Cho, J., Lee, H. E., & Kim, H. (2019). Effects of communication-oriented overload in mobile instant messaging on role stressors, burnout, and turnover intention in the workplace. International Journal of Communication, 13, 21.
  11. Creely, E., Laletas, S., Fernandes, V., Subban, P., & Southcott, J. (2022). University teachers’ well-being during a pandemic: the experiences of five academics. Research Papers in Education, 37(6), 1241-1262.
  12. Creswell, J. W. (2009). Mapping the field of mixed methods research. Journal of Mixed Methods Research, 3(2), 95-108.
  13. Cullinan, J., Flannery, D., Harold, J., Lyons, S., & Palcic, D. (2021). The disconnected: COVID-19 and disparities in access to quality broadband for higher education students. International Journal of Educational Technology in Higher Education, 18, 1-21.
  14. Dacillo, M. J. F., Dizon, J. K. M., Ong, E. J. T., Pingol, A. M. L., & Cleofas, J. V. (2022, November). Videoconferencing fatigue and online student engagement among Filipino senior high school students: a mixed methods study. In Frontiers in Education (Vol. 7). Frontiers Media SA.
  15. Denzin, N. K., & Lincoln, Y. S. (2008). Introduction: The discipline and practice of qualitative research. URL: https://psycnet.apa.org/record/2008-06339-001.
  16. Engzell, P., Frey, A., & Verhagen, M. D. (2021). Learning loss due to school closures during the COVID-19 pandemic. Proceedings of the National Academy of Sciences, 118(17), e2022376118.
  17. Fatani, T. H. (2020). Student satisfaction with videoconferencing teaching quality during the COVID-19 pandemic. BMC Medical Education, 20(1), 1-8.
  18. Fosslien, L., & Duffy, M. W. (2020). How to combat zoom fatigue. Harvard Business Review, 29, 1-6.
  19. Freudenberger, H. J. (1974). Staff burn‐out. Journal of Social Issues, 30(1), 159- 165.
  20. George, G., Dilworth-Bart, J., & Herringa, R. (2021). Potential socioeconomic effects of the COVID-19 pandemic on neural development, mental health, and K-12 educational achievement. Policy Insights from the Behavioral and Brain Sciences, 8(2), 111-118.
  21. Glynn, M., Buckley, K., Stone, S., Farrell, A. M., Lowney, R., & Smyth, S. (2021). Learning from student experience: large, higher education classes transitioning online. Irish Educational Studies, 40(2), 399-406.
  22. Gonzalez, M., & Moore, N. (2020). A comparison of faculty and graduate students' perceptions of engaging online courses: a mixed-method study. International Journal of Educational Methodology, 6(1), 223-236.
  23. Grandinetti, J. (2022). “From the classroom to the cloud”: Zoom and the platformization of higher education. First Monday.
  24. Greenhaus, J. H., & Allen, T. D. (2011). Work–family balance: A review and extension of the literature. Psychnet. URL: https://psycnet.apa.org/record/2010-06010-009.
  25. Greenwood-Hickman, M. A., Dahlquist, J., Cooper, J., Holden, E., McClure, J. B., Mettert, K. D., ... & Rosenberg, D. E. (2021). “They're going to zoom it”: a qualitative investigation of impacts and coping strategies during the COVID- 19 pandemic among older adults. Frontiers in Public Health, 9, 679976.
  26. Guiffrida, D. A., Lynch, M. F., Wall, A. F., & Abel, D. S. (2013). Do reasons for attending college affect academic outcomes?: A test of a motivational model from a self-determination theory perspective. Journal of College Student Development, 54(2), 121-139.
  27. Guzzardo, M. T., Khosla, N., Adams, A. L., Bussmann, J. D., Engelman, A., Ingraham, N., ... & Taylor, S. (2021). “The ones that care make all the difference”: Perspectives on student-faculty relationships. Innovative Higher Education, 46(1), 41-58.
  28. Ho, P. A., Girgis, C., Rustad, J. K., Noordsy, D., & Stern, T. A. (2021). Advancing medical education through innovations in teaching during the COVID-19 pandemic. The Primary Care Companion for CNS Disorders, 23(1), 25972.
  29. Jacques, S., Ouahabi, A., & Lequeu, T. (2021, April). Synchronous E-learning in Higher Education during the COVID-19 Pandemic. In 2021 IEEE Global Engineering Education Conference (EDUCON) (pp. 1102-1109). IEEE.
  30. Jaiswal, S., Asper, L., Long, J., Lee, A., Harrison, K., & Golebiowski, B. (2019). Ocular and visual discomfort associated with smartphones, tablets and computers: what we do and do not know. Clinical and Experimental Optometry, 102(5), 463-477.
  31. Jena, P. K. (2020). Challenges and Opportunities created by Covid-19 for ODL: A case study of IGNOU. International Journal for Innovative Research in Multidisciplinary Field (IJIRMF), 6.
  32. Kawinkoonlasate, P. (2020). Online language learning for Thai EFL learners: An analysis of effective alternative learning methods in response to the COVID- 19 outbreak. English Language Teaching, 13(12), 15-26.
  33. Kebritchi, M., Lipschuetz, A., & Santiague, L. (2017). Issues and challenges for teaching successful online courses in higher education: A literature review. Journal of Educational Technology Systems, 46(1), 4-29.
  34. Khanna, R., & Kareem, J. (2021). Creating inclusive spaces in virtual classroom sessions during the COVID pandemic: An exploratory study of primary class teachers in India. International Journal of Educational Research Open, 2, 100038.
  35. Kinsky, E. S., Merle, P. F., & Freberg, K. (2021). Zooming through a pandemic: An examination of marketable skills gained by university students during the COVID-19 crisis. Howard Journal of Communications, 32(5), 507-529.
  36. Kramarski, B., & Mizrachi, N. (2006). Online discussion and self-regulated learning: Effects of instructional methods on mathematical literacy. The Journal of Educational Research, 99(4), 218-231.
  37. Latulipe, C., & De Jaeger, A. (2022, February). Comparing student experiences of collaborative learning in synchronous CS1 classes in gather. town vs. zoom. In Proceedings of the 53rd ACM Technical Symposium on Computer Science Education V. 1 (pp. 411-417).
  38. Lee, A. R. (2021). Breaking through digital barriers: Exploring EFL students’ views of Zoom breakout room experiences. Korean Journal of English Language and Linguistics, 21(1), 510-524.
  39. Lei, S. I., & So, A. S. I. (2021). Online teaching and learning experiences during the COVID-19 pandemic–A comparison of teacher and student perceptions. Journal of Hospitality & Tourism Education, 33(3), 148-162.
  40. Li, B. B. J., & Yee, A. Z. (2022). Understanding videoconference fatigue: a systematic review of dimensions, antecedents and theories. Internet Research, (ahead-of-print).
  41. Li, L., Wu, H., Xie, A. N., Ye, X., Liu, C., & Wang, W. (2021). Students’ initial perspectives on online learning experience in China during the COVID-19 outbreak: expanding online education for future doctors on a national scale. BMC Medical Education, 21, 1-10.
  42. Linnenbrink-Garcia, L., Patall, E. A., & Pekrun, R. (2016). Adaptive motivation and emotion in education: Research and principles for instructional design. Policy Insights from the Behavioral and Brain Sciences, 3(2), 228-236.
  43. Lock, J., & Johnson, C. (2017, February). From assumptions to practice: Creating and supporting robust online collaborative learning. In EdMedia+ Innovate Learning Online 2022 (Vol. 16, No. 1, pp. 47-66). Association for the Advancement of Computing in Education (AACE).
  44. Mallillin, L. L. D., Mallillin, J. B., Carag, E. A., Collado, J. B., & Largo, M. G. D. (2020). A framework in online learning process: a guide to educational teaching during covid 19 pandemic. European Journal of Open Education and E-learning Studies, 5(2).
  45. Marler, E. K., Bruce, M. J., Abaoud, A., Henrichsen, C., Suksatan, W., Homvisetvongsa, S., & Matsuo, H. (2021). The impact of COVID-19 on university students’ academic motivation, social connection, and psychological well-being. Scholarship of Teaching and Learning in Psychology.
  46. Martin, D. P., & Rimm-Kaufman, S. E. (2015). Do student self-efficacy and teacher- student interaction quality contribute to emotional and social engagement in fifth grade math?. Journal of School Psychology, 53(5), 359-373.
  47. Massner, C. K. (2022). Who's Zooming Who: A Case Study of Videoconferencing's Effects on Faculty and Students. International Journal of Technology in Education and Science, 6(4), 602-619.
  48. Miguel, C., Castro, L., Marques dos Santos, J. P., Serrão, C., & Duarte, I. (2021). Impact of COVID-19 on medicine lecturers’ mental health and emergency remote teaching challenges. International Journal of Environmental Research and Public Health, 18(13), 6792.
  49. Mondol, M. S., & Mohiuddin, M. G. (2020). Confronting Covid-19 with a paradigm shift in teaching and learning: A study on online classes. International Journal of Social, Political and Economic Research, 7(2), 231-247.
  50. Murphy, E., & Rodríguez-Manzanares, M. A. (2012). Rapport in distance education. International Review of Research in Open and Distributed Learning, 13(1), 167-190.
  51. Nadler, R. (2020). Understanding “Zoom fatigue”: Theorizing spatial dynamics as third skins in computer-mediated communication. Computers and Composition, 58, 102613.
  52. NBC News (2020). Remote students are more stressed than their peers in the classroom, study shows. URL: https://www.nbcnews.com/news/education/remote-students-are-more- stressed-their-peers-classroom-study-shows-n1257632.
  53. Nova, M. (2020). Videoconferencing for speaking assessment medium: Alternative or drawback. Journal of English Education and Applied Linguistics, 9(2), 111- 128.
  54. Nuraziza, N., Oktaviani, L., & Sari, F. M. (2021). EFL Learners’ Perceptions on ZOOM Application in the Online Classes. Jambura Journal of English Teaching and Literature, 2(1), 41-51.
  55. Oberle, E., Gist, A., Cooray, M. S., & Pinto, J. B. (2020). Do students notice stress in teachers? Associations between classroom teacher burnout and students' perceptions of teacher social–emotional competence. Psychology in the Schools, 57(11), 1741-1756.
  56. Oducado, R. M., Robles, B. R., & Rosano, D. (2022). Determinants of Zoom fatigue among graduate students of teacher education program. International Journal of Emerging Technologies in Learning (iJET).
  57. Patton, M.Q. (1990). Qualitative evaluation and research methods. Newbury Park, CA: Sage.
  58. Peper, E., Wilson, V., Martin, M., Rosegard, E., & Harvey, R. (2021). Avoid Zoom fatigue, be present and learn. NeuroRegulation, 8(1), 47-47.
  59. Phaire, C. B. (2022). In the Zoom Where it Happens: From Overwhelmed to Overcome, Collegiate Students’ Experiences during the COVID-19 Pandemic. The Clearing House: A Journal of Educational Strategies, Issues and Ideas, 95(5), 220-229.
  60. Rasheed, A. R., Kamsin, A., & Nor, A. A. (2020). Challenges in the online component of blended learning: A systematic review. Computers & Education, 144, 103701
  61. Roscoe, R. D., & Chi, M. T. (2007). Understanding tutor learning: Knowledge- building and knowledge-telling in peer tutors’ explanations and questions. Review of Educational Research, 77(4), 534-574.
  62. Rudick, C. K., & Dannels, D. P. (2020). “Yes, and…” continuing the scholarly conversation about pandemic pedagogy. Communication Education, 69(4), 540-544.
  63. Shapira, S., Yeshua-Katz, D., Cohn-Schwartz, E., Aharonson-Daniel, L., Sarid, O., & Clarfield, A. M. (2021). A pilot randomized controlled trial of a group intervention via Zoom to relieve loneliness and depressive symptoms among older persons during the COVID-19 outbreak. Internet Interventions, 24, 100368.
  64. Short, J., Williams, E., & Christie, B. (1976). The social psychology of telecommunications. London: John Wiley & Sons.
  65. Siegel, A. A., Zarb, M., Anderson, E., Crane, B., Gao, A., Latulipe, C., ... & Meharg, D. (2022). The Impact of COVID-19 on the CS Student Learning Experience: How the Pandemic has Shaped the Educational Landscape. In Proceedings of the 2022 Working Group Reports on Innovation and Technology in Computer Science Education (pp. 165-190).
  66. Silva, S., Badasyan, N., & Busby, M. (2018). Diversity and digital divide: Using the national broadband map to identify the non-adopters of broadband. Telecommunications Policy, 42(5), 361–373
  67. Singh, D. J., & Davidson, J. (2016). Computers and your health-protecting yourself from computer related health issues. Mendon Cottage Books.
  68. Spathis, P., & Dey, R. (2020). What is Zoom not telling you: Lessons from an online course during COVID-19. Online Networking Education Community Discussion. URL: https://hal.science/hal-02936885/document.
  69. Sutiyono, A., & Hastomo, T. (2022). Zoom conference: A study of students' perception on the academic achievement during COVID-19 pandemic. English Education: Jurnal Tadris Bahasa Inggris, 15(2), 193-205.
  70. Sutton-Brady, C. (2021). Zooming through a pandemic: A COVID-19 approach to teaching. Marketing Education Review, 31(3), 256-261.
  71. Sweller, J. (1988). Cognitive load during problem solving: Effects on learning. Cognitive Science, 12, 257-285.
  72. Turnbull, D., Chugh, R., & Luck, J. (2021). Transitioning to E-Learning during the COVID-19 pandemic: How have Higher Education Institutions responded to the challenge?. Education and Information Technologies, 26(5), 6401-6419.
  73. Vandenberg, S., & Magnuson, M. (2021). A comparison of student and faculty attitudes on the use of Zoom, a video conferencing platform: A mixed- methods study. Nurse Education in Practice, 54, 103138.
  74. Wang, B., Liu, Y., Qian, J., & Parker, S. K. (2021). Achieving effective remote working during the COVID‐19 pandemic: A work design perspective. Applied Psychology, 70(1), 16-59.
  75. Wiederhold, B. K. (2020). Connecting through technology during the coronavirus disease 2019 pandemic: Avoiding “Zoom Fatigue”. Cyberpsychology, Behavior, and Social Networking, 23(7), 437-438.
  76. Wolters, C. A., & Brady, A. C. (2020). College students’ time management: A self- regulated learning perspective. Educational Psychology Review, 1-33.