Real Property Tax Collection in The City of Cabuyao: A Basis For Tax Collection Enhancement
John Carlo Roche | Lovely Tubo | Eunice Umali
Discipline: business studies
Abstract:
The study Real Property Tax Collection in the City of
Cabuyao: A Basis for Tax Collection Enhancement aims to
provode enhancements in the real property tax collection in the City
of Cabuyao.
The respondents were selected based on their knowledge about the
subject of the study. For real property taxpayers, the researchers
used purposive sampling and quota sampling. For City Treasurer
employees, the researchers elected purposive sampling as they have
knowledge about the subject of the study.
As a tool for gathering data, the researchers used survey
questionnaire. Likert scale was used as a method of measurement
for the service delivery of the City Treasurer’s Office.
The researchers used percentage and frequency distribution to
determine the demographic profile of the respondents. Weighted
mean was used to determine level of service delivery of the City
Treasurer’s Office based on the assessment of the two groups of
respondents. Finally, the researchers used T-Test in determining the
significant relationship between the assessment of the two groups of
respondents in the level of service delivery of the City Treasurer’s
Office.
The researchers found out that dissemination of information was
one of the main problems of the City Treasurer’s Office. The
researchers also found out that the program regarding the sending of
notice of delinquency to real property taxpayers were not strictly
exhibited.
Based from the findings, the researchers formulated enhancements
in order to improve compliance among taxpayers and therefore
increase collection.
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