Home⇛Journal of Interdisciplinary Perspectives⇛vol. 2 no. 7 (2024)

City of Cabuyao Hatid-Sundo Program and Overseas Filipino Workers Satisfaction: Basis for Action Plan

Kelly Brix P. Bala

Discipline: tourism, transport and travel

 

Abstract:

This study was conducted to identify the level of implementation of the Hatid-Sundo Program as a mode of transportation for OFWs going back and forth to the airport and their level of satisfaction which was the basis for the action plan of the program. Hatid-Sundo Program is an initiative implemented by the City Government of Cabuyao, Laguna to provide free transportation services for the OFWs. The researcher utilized Cronbach’s Alpha to test the reliability of the questionnaire being distributed. A total of 150 OFWs were involved through simple random sampling in answering the survey questionnaire. Descriptive correlational methods were utilized as the research design. Results were evaluated and analyzed using Mean, Four-Point Likert Scale, and Pearson Product Moment Correlation. The result revealed that there was a substantial link between the Level of Implementation of the City of Cabuyao Hatid-Sundo Program and Overseas Filipino Workers’ Satisfaction. The probability values were all 0.000 which was less than the level of significance at .05, thus the rejecting null hypothesis. This also indicates that the better the implementation of the City of Cabuyao Hatid-Sundo Program, the more Overseas Filipino Workers satisfaction. Furthermore, the study proposed an action plan that aims to meet the goals outlined and improve the City of Cabuyao Hatid-Sundo Program by incorporating the satisfaction and inputs received from Overseas Filipino Workers such as procurement of new passenger seats, regular maintenance of air conditioning system, additional personnel, orientation for safety guidelines, values training program and conduct of forums in barangay. Modifications can be implemented based on the circumstances and available resources.



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