Home⇛San Pablo Colleges Liberales: A Research Journal and Creative Works Folio⇛vol. 1 no. 1 (2025)

Assessment of Community Participation and Brgy. Officials’ Use of ICT in a Barangay in the Municipality of San Antonio, Quezon: A Basis for an Action Plan

Neille Alia D Lacay | Jonna Riza D Palmas | Mary Rose M Villanueva | John Cliford M Alvero

Discipline: information services

 

Abstract:

The study aimed to propose and develop an action plan to enhance residents’ community participation and Brgy. officials’ use of ICT in Brgy. San Jose, San Antonio, Quezon. Specifically, it sought answers to the following queries: (1) profile of the respondents; (2) level of residents’ pre-learning criteria assessment in the community participation; (3) level of Brgy. officials’ use of Information Communications Technology (ICT); and (4) action plan to enhance residents’ community participation and Brgy. officials’ use of ICT. The study employed a descriptive research design. Adopted questionnaires were used as the instrument of the study. Convenience sampling was used to select the residents while total enumeration was used for the Brgy. Officials. A total of 333 were respondents of the study, comprising the residents and the barangay officials. Frequency count, percentage, and mean were utilized to analyze the data. The findings of the study indicate that the residents often use gadgets but are less likely to be updated on current events in the barangay. The awareness level of the residents regarding meetings, programs, and activities conducted by the barangay is poor. Lastly, the residents strongly agree that a web is essential for any organization, including the barangay, for transparency and participation in decision-making. On the other hand, most of the barangay officials do not have access to personal computers at home due to the high cost of ICT as a constraint. Based on these findings, the study recommends the implementation of the developed action plan to address ICT gaps and improve information flow, ultimately fostering greater community involvement and participatory governance.



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