Home⇛Asia Pacific Journal of Allied Health Sciences⇛vol. 6 no. 2 (2023)

Lived Experiences of Nurses on Utilization of Electronic Health Records on Patients’ Safety and Quality Care

Kremlin Marie Eraham | Maria Jocelyn B. Natividad

Discipline: nursing (non-specific)

 

Abstract:

This study investigated the lived experiences of nurses on utilization of Electronic Health Record (EHR) on patient safety and quality care. Phenomenology type of qualitative research had been utilized to explore nurses lived experiences when using EHR for patients’ documentation. Nine staff nurses who are currently working in a tertiary hospital in western part of Saudi Arabia were chosen as the informants of the study. Interview with the informants was conducted to assess the lived experiences of nurses on utilization of EHRs. Ethical approval and consent were sought prior data collection. Giorgi’s method of thematic analysis was used to analyze the data. Dependability and conformability were tracked through transcripts and notes after each interview and during data analysis. The study elucidates on six emergent themes namely: cognizance on electronic health record, software that offers substantial benefits, efficient delivery of quality patient care, abreast with current patient documentation system, discourse over EHR and paper-based documentation system; and challenges in utilization of EHR. Significantly, EHR contributes to delivering quality patient team-based care through provision of access to all pertinent information in real time. Nurses using EHR demonstrate efficiency, patient-centered care, safety, and collaboration as they provide care to their patients. However, utilization of EHR also has drawbacks which includes interoperability, potential privacy, and cybersecurity issues that need to be addressed by the management. It is therefore recommended that further orientation and training on electronic health records may be conducted among nurses to deliver patients care effectively and safely.



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