Evaluating Students&#039; Satisfaction with Student Affairs Services

Weena Mae  G. Ampo,; Elenita   O. Deguit,; Marvic  Dayanan,; Ruel  Perocho,; Elsa  Cadorna,; Enemecio  Dela Torre Jr,; Ma. Charlotte  Cabacog,; Sheminith  Dangcalan,; Dangcalan  Herradura,; Josephine  Olaco,

Evaluating Students' Satisfaction with Student Affairs Services

Discipline: Education

Abstract:

This research evaluated the students' satisfaction with Student Affairs Services at Bohol Island State University-Candijay Campus through a descriptive survey. The study had 974 student participants. The research tool measured the levels of satisfaction in nine areas of services, namely: Registrar Services, Library Services, School Clinic Services, Student Publication Services, Supreme Student Government Services, Guidance Services, Multi-faith Services, Cultural Services, and Sports Services. In each category, five specific items related to service delivery were used to measure. It was found that students were generally delighted with most services, while some of them rated the services as satisfactory. Overall, the outcomes suggest that the campus is successful in addressing student needs, although there is room for further improvement in certain areas of service.

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