HomePsychology and Education: A Multidisciplinary Journalvol. 34 no. 8 (2025)

Effects of Digital and Printed Materials on Reading Comprehension Among College Students in Lipa City

Bea Veronica Abellanoza | Sheannlord Ulyanele Xydraec Ilagan | Angel Mae Llanes | Princess Amano | Katrina T Castillo | Denna Benign Balantac | Mary Jane Ariola | Alliah Kristel Mae Mangubat | Jeremich Serafica | Noralyn Muria

Discipline: Education

 

Abstract:

The Philippine educational system deals with problems, as seen in the low performance in international assessments like PISA, emphasizing the need for good reading practices of having effective reading strategies among Filipino learners. Given the importance of reading comprehension in the academic performance of every learner, this study investigates how different reading materials, such as digital and printed reading materials, affect the reading comprehension of college students in Lipa City, addressing a gap existing in educational research. This study utilized an experimental design using two-independent-groups method and random assignment to measure the effects of digital and printed materials on reading comprehension of college students. Convenience sampling was used to select 60 participants, ten students each from six departments, and randomly assigned to guarantee that participants were evenly distributed across groups, divided into two groups: Experimental Group A (n=30) utilized digital materials, while Experimental Group B (n=30) used printed materials. For the pre-test and post-test, Filipino literature stories were selected, specifically “And I Was Carried Away” by Marcel Navarra (translated by Teresita G. Maceda) for the pretest and “Encounter” by Zelda Soriano (translated by Lourdes H. Vidal) for the post-test, both featured in the book "Philippine Literature: A History and Anthology, English Edition (2010). In accordance with the findings of the study, both types of reading materials are beneficial for learners in enhancing their reading comprehension level; however, printed materials showed modest edge in boosting reading comprehension level. This implies that printed materials might offer a more effective and convenient reading material along with its physical quality that can provide learners comprehend and remember information better.



References:

  1. Abuel, L. C. (2023). Digital instructional materials on students’ engagement and performance. International Journal          of Research Publications, 124(1). https://doi.org/10.47119/ijrp1001241520234910
  2. Acedillo, N. B. (2023, March 24). Improving the reading comprehension skills of grade 5 pupils through contextualized learning materials: A school-based research. International Journal of Scientific and Research Publications. https://doi.org/10.29322/ijsrp.13.03.2023.p13545
  3. Acosto, V. P. K. R., Fernandez, A. D. E., Imba, S. B. A., & Engay Jr, D. G. (2023). Exploration of Philippine literature: A corpus-based study framework. Asian Journal of Advanced Research Reports, 17(12), 29-42.
  4. Akbarov, J., & Alimova, F. (2024). Digital versus traditional reading materials in English language learning: A comparative analysis of student perceptions and outcomes. Deleted Journal, 2(2), 75–86. https://doi.org/10.62583/rseltl.v2i2.40
  5. Al Khazaleh, S. (2021). The effect of digital reading on EFL learners’ reading comprehension. International Journal of Education, Technology and Science, 1(1), 59-70. https://ijets.org/index.php/IJETS/article/view/6
  6. Arguedo, A., Cabiladas, R. P., Miñoza, J., & Moneva, J. C. O. (2023). Reading comprehension factors and performance of EFL secondary students in Thai education landscapes: A study on students’ engagement in reading comprehension tasks in a digital context.
  7. Baharuddin, N. Q., & Hashim, H. (2020). Using digital reading in ESL Malaysian primary classrooms: the strengths and the shortcomings from the learners’ perspectives. Journal of Educational and Learning Studies, 3(1), 7. https://doi.org/10.32698/0832
  8. Banditvilai, C. (2020). The effectiveness of reading strategies on reading comprehension. International Journal of Social Science and Humanity, 46–50. https://doi.org/10.18178/ijssh.2020.v10.1012
  9. Bautista, A. P., Jr. (2021). Teaching media and information literacy in Philippine senior high schools: Strategies used and challenges faced by selected teachers. Asian Journal on Perspectives in Education. https://ssrn.com/abstract=3930867
  10. Ben‐Yehudah, G., & Eshet‐Alkalai, Y. (2020). Print versus digital reading comprehension tests: Does the congruency of study and test medium matter? British Journal of Educational Technology, 52(1), 426–440. https://doi.org/10.1111/bjet.13014
  11. Beltran, J. M. G., Delgado, Y. P. F., Jimenez, M. F. P., & Pereira, N. M. P. (2022). Contributions of printed material in the teaching of english as a foreign language during the period of distance education in the Municipality of Saboyá. Enletawa Journal, 15(2), 1–29. https://doi.org/10.19053/2011835x.14578
  12. Bhardwaj, P. (2019). Types of sampling in research. Journal of the Practice of Cardiovascular Sciences, 5(3), 157. https://doi.org/10.4103/jpcs.jpcs_62_19
  13. Bresó-Grancha, N., Jorques-Infante, M. J., & Moret-Tatay, C. (2022). Reading digital-versus print-easy texts: A study with university students who prefer digital sources. Psicologia Reflexão E Crítica, 35(1). https://doi.org/10.1186/s41155-022-00212-4
  14. Capodieci, A., Cornoldi, C., Doerr, E., Bertolo, L., & Carretti, B. (2020). The use of new technologies for improving reading comprehension. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.00751
  15. Celadiña, J. F. (2020). Enhancing the Performance Reading Comprehension Skills of Grade 11 TVL Students of San Isidro National High School Tagkawayan through E-Texts. https://eric.ed.gov/?id=ED611048
  16. Chavali, K., & Gundala, R. R. (2022). The textbook dilemma: Digital or print? evidence from a selected US university. TEM Journal, 242–248. https://doi.org/10.18421/tem111-30
  17. Clinton, V. (2019). Reading from paper compared to screens. A systematic review and meta-analysis.
  18. Combrinck, C., & Mtsatse, N. (2019). Reading on paper or reading digitally? Reflections and implications of ePIRLS 2016 in South Africa. South African Journal of Education, 39(S2), 1–14. https://doi.org/10.15700/saje.v39ns2a1771
  19. Datu, J. a. D., & Park, N. (2019). Perceived school kindness and academic engagement: The mediational roles of achievement goal orientations. School Psychology International, 40(5), 456–473. https://doi.org/10.1177/0143034319854474
  20. DEPED (2019). PISA 2018 national report of the Philippines. https://www.deped.gov.ph/wpcontent/uploads/2019/12/PISA-2018-PhilippineNationalReport. pdf
  21. De-La-Peña, C., & Luque-Rojas, M. J. (2021). Levels of reading comprehension in higher education: Systematic review and meta-analysis. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.712901
  22. Dewi, N. T., Kusmana, S., & Mascita, D. E. (2022). The development of digital teaching materials for learning advertisement texts, slogans, and posters in SMP/MTS. International Journal of Secondary Education, 10(2), 91. https://doi.org/10.11648/j.ijsedu.20221002.15
  23. Ding, S. J., Lam, E. T. H., Chiu, D. K., Lung, M. M., & Ho, K. K. (2020). Changes in reading behaviour of periodicals on mobile devices: A comparative study. Journal of Librarianship and Information Science, 53(2), 233–244. https://doi.org/10.1177/0961000620938119
  24. Divya, P., and Haneefa, M. (2020). students’ preference of reading print and digital resources: A study in universities in Kerala, India” (2020). Library Philosophy and Practice (e-journal). 4469. https://digitalcommons.unl.edu/libphilprac/4469
  25. Duke, N. K., Ward, A. E., & Pearson, P. D. (2021). The science of reading comprehension instruction. The Reading Teacher, 74(6), 663–672. https://doi.org/10.1002/trtr.1993
  26. Elleman, A. M., & Oslund, E. L. (2019). Reading comprehension research: Implications for practice and policy. Policy Insights from the Behavioral and Brain Sciences, 6(1), 3–11. https://doi.org/10.1177/2372732218816339
  27. Feller, D. P., Magliano, J., Sabatini, J., O’Reilly, T., & Kopatich, R. D. (2020). Relations Between. https://doi.org/10.1080/0163853X.2020.1759175
  28. Fontaine, G., Zagury-Orly, I., Maheu-Cadotte, M., Lapierre, A., Thibodeau-Jarry, N., De Denus, S., Lordkipanidzé, M., Dupont, P., & Lavoie, P. (2021). A meta-analysis of the effect of paper versus digital reading on reading comprehension in health professional education. American Journal of Pharmaceutical Education, 85(10), 8525. https://doi.org/10.5688/ajpe8525
  29. Furenes, M. I., Kucirkova, N., & Bus, A. G. (2021). A comparison of children’s reading on paper versus screen: A meta-analysis. Review of Educational Research, 91(4), 483-517. https://doi.org/10.3102/0034654321998074
  30. Grant, J., (2020) Is the pen mightier than the keyboard: Creative writer’s preferences in writing implements. Curiosity: Vol. 1: Iss. 1, Article 3. https://doi.org/10.59620/2993-3323.1002
  31. Goldberg, M. H. (2019). How often does random assignment fail? Estimates and recommendations. Journal of Environmental Psychology, 66, 101351. https://doi.org/10.1016/j.jenvp.2019.101351
  32. Gonzales, J. (2020). The effect of video presentation and printed reading materials on pupils’ comprehension skills. Applied Science and Innovative Research, 4(2), 45-53 https://tinyurl.com/2tszbwzc
  33. Gustiani, S. (2020). Students’ motivation in online learning during covid-19 pandemic era: A case study. https://jurnal.polsri.ac.id/index.php/holistic/article/view/3029
  34. Hadie, S. N. H., Tan, V. P. S., Omar, N., Alwi, N. a. N. M., Lim, H. L., & Marsilla, K. I. K. (2021). Covid-19 disruptions in health professional education: Use of cognitive load theory on students’ comprehension, cognitive load, engagement, and motivation. Frontiers in Medicine, 8. https://doi.org/10.3389/fmed.2021.739238
  35. Halamish, V., & Elbaz, E. (2019). Children’s reading comprehension and metacomprehension on screen    versus on        paper.  Computers & Education,      145, 103737.
  36. Hazar, E. (2020). Use of Digital Games in Teaching Vocabulary to Young Learners. Educatia 21, 19, 98–104. https://doi.org/10.24193/ed21.2020.19.12
  37. Ibrahim, M. W., Abdullah, U., & Amalia, H. (2024). Factors causing reading comprehension difficulties among the seventh graders. PROJECT (Professional Journal of English Education), 7(2), 496–501. journal.ikipsiliwangi.ac.id/index.php/project/article/view/21484
  38. Jensen, R. E., Roe, A., & Blikstad-Balas, M. (2024). The smell of paper or the shine of a screen? Students’ reading comprehension, text processing, and attitudes when reading on paper and screen.      Computers      &          Education,       219,      105107.
  39. Jeong, Y. J., & Gweon, G. (2021). Advantages of print reading over screen reading: A comparison of visual patterns, reading performance, and reading attitudes across paper, computers, and tablets. International Journal of Human–Computer Interaction, 37(17), 1–11. https://doi.org/10.1080/10447318.2021.1908668
  40. Johnston, N., & Salaz, A. (2019). Exploring the reasons why university students prefer print over digital texts: An australian perspective. Journal of the Australian Library and Information Association, 68(2), 126–145. https://doi.org/10.1080/24750158.2019.1587858
  41. Kaban, A. L., & Karadeniz, S. (2021). Children’s reading comprehension and motivation on screen versus         on        paper.  SAGE Open,   11(1),      215824402098884.
  42. Kazazoğlu, S. (2020). Is printed-text the best choice? A mixed-method case study on reading comprehension. Journal of Language and Linguistic Studies, 16(1), 458–473. https://doi.org/10.17263/jlls.712879
  43. Kent, M., & Schiavon, S. (2020). Evaluation of the effect of landscape distance seen in window views on   visual   satisfaction.   Building   and   Environment,   183,   107160.
  44. Khalilova, K. (2023). Mastering reading comprehension: A vital skill for academic success. http://www.econferences.ru/index.php/arims/article/view/9089
  45. Khasawneh, M. a. S., & Al-Rub, M. O. A. (2020). Development of reading comprehension skills among the students of learning disabilities. Universal Journal of Educational Research, 8(11), 5335–5341. https://doi.org/10.13189/ujer.2020.081135
  46. Klimczuk, A. (2021). Introductory chapter: Demographic analysis. In IntechOpen eBooks. https://doi.org/10.5772/intechopen.100503
  47. Latimier, A., Riegert, A., Peyre, H. (2019). Does pre-testing promote better retention than post-testing?. Sci. Learn. 4, 15. https://doi.org/10.1038/s41539-019-0053-1
  48. Lim, J., Whitehead, G. E., & Choi, Y. (2020). Interactive e-book reading vs. paper-based reading: Comparing the effects of different mediums on middle school students’ reading comprehension. System, 97, 102434. https://doi.org/10.1016/j.system.2020.102434
  49. Lin, C., Lin, V., Liu, G., Kou, X., Kulikova, A., & Lin, W. (2019). Mobile-assisted reading development: a review from the activity theory perspective. Computer Assisted Language Learning, 33(8), 833–864. https://doi.org/10.1080/09588221.2019.1594919
  50. Lin, Y., Chen, M. A., & Hsu, H. (2020). Fostering low english proficiency learners’ reading in a freshman EFL reading class: Effect of using electronic and print textbooks on Taiwanese university students’ reading comprehension. International Journal of English Linguistics, 11(1), 54. https://doi.org/10.5539/ijel.v11n1p54
  51. Lumbera, B. & Lumbera, C. N., (2005) Philippine Literature: A History and Anthology, English Edition. Philippines: Anvil Publishing, Inc.
  52. Navarra, M. (2005). And I Was Carried Away, In B. Lumbera, C. N. Lumbera (Eds.), Philippine literature: A History and Anthology, English Edition (pp. 155-158), Anvil Publishing, Inc.
  53. Manalu, B. H. (2019). Students perception of digital texts reading: A case study at the english education department of Universitas Kristen Indonesia. JET (Journal of English Teaching), 5(3), 191. https://doi.org/10.33541/jet.v5i3.1312
  54. Mangen, A., Olivier, G., & Velay, J. (2019). Comparing comprehension of a long text read in print book and on kindle: Where in the text and when in the story? Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.00038
  55. Mayembe, E., & Nsabata, S. (2020). Print-based learning media. Journal Educational Verkenning, 1(1), 1–7. https://doi.org/10.48173/jev.v1i1.23
  56. McCarthy, K. S., & McNamara, D. S. (2021). The Multidimensional Knowledge in Text Comprehension framework. Educational Psychologist, 56(3), 196–214. https://doi.org/10.1080/00461520.2021.1872379
  57. Mishra, P., Singh, U., Pandey, C., Mishra, P., & Pandey, G. (2019). Application of student’s t-test, analysis of variance, and covariance. Annals of Cardiac Anaesthesia, 22(4), 407. https://doi.org/10.4103/aca.aca_94_19
  58. Nazim, Md. Department of Information Science and Library Management; Ekbal Hossain, Md. Department of Information Science and Library Management; Hsasn, Shakibul Department of Theatre; and Nomani, Faisal Department of Information Science and Library Management. (2023). Reading on paper: Exploring trends of using printed books among university students and shaping reading culture. DigitalCommons@University of Nebraska - Lincoln. https://digitalcommons.unl.edu/libphilprac/7819/
  59. Ningsih, A. A., Weganofa, R., & Mafulah, S. (2023). Exploring the challenges of digital textbooks in reading comprehension. KLAUSA (Kajian Linguistik Pembelajaran Bahasa Dan Sastra), 7(2), 29–36. https://doi.org/10.33479/klausa.v7i2.844
  60. Noordan, M. N. H. B., & Yunus, M. M. (2022). Using Digital Comprehension to Improve Reading Comprehension Skills among Young Learners. International Journal of Academic Research in Progressive Education and Development, 11(2). https://doi.org/10.6007/ijarped/v11-i2/13208
  61. Organization for Economic Co-operation and Development. (2019). PISA 2018 Results (Volume I): What students know and can do, PISA, OECD Publishing, Paris, https://doi.org/10.1787/5f07c754-en.
  62. Öztop, F., & Nayci, Ö. (2021). Does the digital generation comprehend better from the screen or from the paper?: A meta-analysis. International Online Journal of Education and Teaching, 8(2), 1206-1224. https://eric.ed.gov/?id=EJ1294459
  63. Pardede, P. (2019). Print vs Digital Reading Comprehension in EFL: A Literature Review. JET (Journal of English Teaching), 5(2), 77. https://doi.org/10.33541/jet.v5i2.1059
  64. Park, J., & Lee, J. (2021). Effects of E-Books and printed books on EFL learners’ reading comprehension and grammatical knowledge. English Teaching, 76(3), 35–61. https://doi.org/10.15858/engtea.76.3.202109.35
  65. Peras, I., Mirazchiyski, E. K., Pavešić, B. J., & Recek, Ž. M. (2023). Digital versus paper reading: A systematic literature review on contemporary gaps according to gender, socioeconomic status, and rurality. European Journal of Investigation in Health Psychology and Education, 13(10), 1986–2005. https://doi.org/10.3390/ejihpe13100142
  66. Pham, U. M. N. (2021, July 3). The effects of reading habits on reading comprehension among EFL students at Van Lang University. https://i-jte.org/index.php/journal/article/view/19
  67. Rahman, R., & Shakir, M. (2022). Conducting pilot study in a qualitative inquiry: Learning some useful lessons. https://journalppw.com/index.php/jpsp/article/view/13459
  68. Ramadhan, S., Atmazaki, N., Sukma, E., & Indriyani, V. (2021). Design of task-based digital language teaching materials with environmental education contents for middle school students. Journal of Physics Conference Series, 1811(1), 012060. https://doi.org/10.1088/1742-6596/1811/1/012060
  69. Reich, S. M., Yau, J. C., Xu, Y., Muskat, T., Uvalle, J., & Cannata, D. (2019). Digital or print? A comparison of preschoolers’ comprehension, vocabulary, and engagement from a print book and an e-book.    AERA  Open, 5(3), 233285841987838.
  70. Sage, K., Augustine, H., Shand, H., Bakner, K., & Rayne, S. (2019). Reading from print, computer, and tablet: Equivalent learning in the digital age. Education and Information Technologies, 24(4), 2477–2502. https://doi.org/10.1007/s10639-019-09887-2
  71. Şahı̇N, M., & Aybek, E. (2019). Jamovi: An easy to use statistical software for the social scientists. International Journal of Assessment Tools in Education, 6(4), 670–692. https://doi.org/10.21449/ijate.661803
  72. Salmerón, L., Delgado, P., Vargas, C., & Gil, L. (2021). Tablets for all? Testing the screen inferiority effect with upper primary school students. Learning and Individual Differences, 86, 101975. https://doi.org/10.1016/j.lindif.2021.101975
  73. Salmerón, L., Altamura, L., Delgado, P., Karagiorgi, A., & Vargas, C. (2023). Reading comprehension on handheld devices versus on paper: A narrative review and meta-analysis of the medium effect and its moderators. Journal of Educational Psychology, 116(2), 153–172. https://doi.org/10.1037/edu0000830
  74. Sambayon, J. T., Luceñara, D. P., Luceñara, C. P., Bayron, Q. M., Peñaloga, R. A., & Larombe, E. A. (2023). Effectiveness of contextualized learning materials in improving the reading skills and comprehension level of the students. Zenodo (CERN European Organization for Nuclear Research). https://doi.org/10.5281/zenodo.7702258
  75. Sariyatun, S., Suryani, N., Sutimin, L. A., Abidin, N. F., & Akmal, A. (2021). The effect of digital learning material on students’ social skills in social studies learning. International Journal of Instruction, 14(3), 417–432. https://doi.org/10.29333/iji.2021.14324a
  76. Sidabutar, M. N. A., Sayed, B. T., Ismail, S. M., Quispe, J. T., Vicente, J. S. Y., Wekke, I. S., Shanan, A. J., & Nourabadi, S. (2022). Reading digital texts vs. reading printed texts: Which one is more effective in Iranian EFL context? Education Research International, 2022, 1–9. https://doi.org/10.1155/2022/7188266
  77. Smith, R., Snow, P., Serry, T., & Hammond, L. (2021). The role of background knowledge in reading comprehension: A critical review. Reading Psychology, 42(3), 214–240. https://doi.org/10.1080/02702711.2021.1888348
  78. Soriano, Z. (2005). Encounter, In B. Lumbera, C. N. Lumbera (Eds.), Philippine literature: A History & Anthology, English Edition (pp. 430-432), Anvil Publishing, Inc.
  79. Srirahayu, D. P., & Premananto, G. C. (2020). The printed book and electronic book (Ebook) experiences of digital natives in Indonesia. Journal of Southwest Jiaotong University, 55(6). https://doi.org/10.35741/issn.0258-2724.55.6.17
  80. Støle, H., Mangen, A., & Schwippert, K. (2020). Assessing children’s reading comprehension on paper  and  screen:  A  mode-effect  study.  Computers  &  Education,  151,  103861. https://doi.org/10.1016/j.compedu.2020.103861
  81. Sweller, J., Van Merriënboer, J. J. G., & Paas, F. (2019). Cognitive architecture and instructional design: 20 years later. Educational Psychology Review, 31(2), 261–292. https://doi.org/10.1007/s10648-019-09465-5
  82. Taherdoost, H. (2022). Designing a questionnaire for a research paper: A comprehensive guide to design and develop an effective questionnaire. Asian Journal of Managerial Science, 11(1), 8–16. https://doi.org/10.51983/ajms-2022.11.1.3087
  83. Tantog, A. J. D., Villegas, G. K. E., Badilles, B. M. C., & Arcamo, F. E. S. (2023, July 1). Describing students’ reading efficiency in the use of printed and digital materials. https://www.researchgate.net/publication/372787040
  84. Tkachuk, Halyna & Bondarenco, Tetiana & Stecenko, Nadiia & Stecenko, Volodymyr (2020). Methodical system of practical and technical training for future IT teachers in the context of blended learning. http://dspace.udpu.edu.ua/handle/123456789/12048
  85. Topal, A. D., Geçer, A. K., & Budak, E. Ç. (2021). An analysis of the utility of digital materials for high school students with intellectual disability and their effects on academic success. Universal Access in the Information Society, 22(1), 95–110. https://doi.org/10.1007/s10209-021-00840-0
  86. Torppa, M., Niemi, P., Vasalampi, K., Lerkkanen, M., Tolvanen, A., & Poikkeus, A. (2019). Leisure reading (but not any kind) and reading comprehension support each other—A longitudinal study across grades 1 and 9. Child Development, 91(3), 876–900. https://doi.org/10.1111/cdev.13241
  87. Tosh, K., Doan, S., Woo, A., & Henry, D. (2020). Digital instructional materials: What are teachers using and what barriers exist? In RAND Corporation eBooks. https://doi.org/10.7249/rr2575.17
  88. Toyong, P. J. A., & Toyong, M. E. (2021). Choice of reading materials and reading achievement of junior high students. International Journal of Multidisciplinary: Applied Business and Education Research, 2(5), 401-405. https://doi.org/10.11594/ijmaber.02.05.05
  89. Trudell, B. (2019). Reading in the classroom and society: An examination of “reading culture” in African contexts. International Review of Education, 65(3), 427–442. https://doi.org/10.1007/s11159-019-09780-7
  90. Utami, A.R.F., Salija, K., Sultan. (2023). Improving students’ reading comprehension through question-and-answer relationship (QAR) at man 2 kota makassar. Journal of Technology in Language Pedagogy (JTechLP) Vol. 2, No. 1, (2023), p. 110-118.
  91. Wilson, E. (2022). The significance of reading comprehension as an indicator of academic success and future success. Journal of Educational Psychology, 124(2), 256-273. https://doi.org/10.9815/srci.0922.706
  92. Yang, H., & Kyun, S. (2022). The current research trend of artificial intelligence in language learning: A systematic empirical literature review from an activity theory perspective. Australasian Journal of Educational Technology, 180–210. https://doi.org/10.14742/ajet.7492
  93. Yu, J., Zhou, X., Yang, X., & Hu, J. (2022). Mobile-assisted or paper-based? The influence of the reading medium on the reading comprehension of english as a foreign language. Computer Assisted      Language        Learning,         35(1–2),      217–245. https://doi.org/10.1080/09588221.2021.2012200
  94. Zach. (2021, March 16). The Four Assumptions Made in a T-Test. Statology. https://www.statology.org/t-test-assumptions/.
  95. Zou, X., & Ou, L. (2020). EFL reading test on mobile versus on paper: a study from metacognitive strategy use to test-media impacts. Educational Assessment Evaluation and Accountability, 32(3), 373–394. https://doi.org/10.1007/s11092-020-09320-0