HomeAugustinianvol. 22 no. 1 (2021)

The Cause Marketing Program of a Private Higher Education Institution

May B Osano

 

Abstract:

The Cause Marketing Program of University is in response to two objectives of the University stated in its Strategic Plan which are to form an empowered, innovative, responsive, and sustainable organization; and generate stakeholder support for University advocacies. This study was designed to measure the level of awareness of primary stakeholders (students, personnel, kiosk owners/managers) of University Alpha on its cause-related activities; their commitment to cause marketing; and to design a proposed cause marketing program. The design of the Cause Marketing Program involves University Alpha and the kiosks as business partners engaging in a transactional cause marketing program. Interview with the key informants and survey were used to gather primary data. Respondents were randomly stratified and requested to answer a researcher-made questionnaire that was validated and reliability tested to measure their awareness on the cause-related activities of the University and their commitment to the Cause Marketing Program. Data were processed using statistical tools for descriptive research. The study found out that the adoption of the Cause Marketing program is doable. The stakeholders are moderately aware of the cause-related activities of the cause-related activities of the University which can increase the congruence between the University, its causes and customers who buy from kiosks thereby increasing purchase decision. As to the commitment to Cause Marketing Program, the students, personnel and kiosk owners would support the program and ranked scholarship as the advocacy that almost everybody would primarily support.



References:

1. Beek, L. V. (2010). The Influence of Cause-Related Marketing on Brand Awareness, Depending on Type of Organization. Bachelor Thesis Marketing.

2. Boone, L. & Kurtz, D. (2011). Principles of Marketing. Cengage Learning Asia Pte. Ltd.

3.Cone Communications (2010). Cause Evolution Study.

4. Cone Communications (2013)Social Impact Study.

5. Dann, S. (2004). Insight and Overview of Social Marketing. Queensland Government.

6. Franz, N, Garst, B. and Gagnon, R. (2015). The Cooperative Extension Program Development Model: Adapting to a Changing Context. Journal of Human Sciences and Extension. 4-5

7. Gounaris, S. P. (2003). Trust and Commitment Influences on Customer Retention: Insights from Business-to-Business Services. Journal of Business Research.

8. Grome, L. (2013). Cause-Related Marketing Campaigns Corporations & Nonprofits: Whose Brand Benefits?

9. Hae Joo Kim, J.-I. K. (2005). The Effects of Cause-Related Marketing on Company and Brand Attitudes. Seoul Journal of Business.

10. Hebb, T. (2002). Mutual Interest: Options for Cause-Related Marketing with the Mutual Fund Industry (Manual). Canadian Council for International Co-operation. Canada.

11. Hessekiel, David. (2015). Cause Marketing Newsletter.

12. Hester, J. (2014, March). Is a Cause-Related Partnership In Your Future? Non Profit World; Madison, 32(1), 23-25.

13. http:// causeupdate.com/.Retrieved April 28, 2016

14. http://www.cdc.gov/std/program/pupestd.htm.Retrieved May 15, 2016.

15. http://fyi.uwex.edu/programdevelopment/designing-programs/.Retrieved May 15, 2016.

16. Jaedock Lee, M. F. (2011). Cause-Related Marketing: The Role of Team Identification in Consumer

17. Choice of Team Licensed Products. Sport Marketing Quarterly

18. Jhaveri, A. (2010). Cause-Related Marketing: An In-Depth Analysis.

19. Ju, J. H. & Kim, J. (2020). Benefits of cause-related marketing for companies and nonprofits: Focusing on the roles of self-corporate congruity and issue involvement. International Review on Public and Non - Profit Marketing, 17(3), 317–330. http://dx.doi.org/10.1007/s12208-020-00247-2

20. Kanta, K. N. M., & Srivalli, P. (2014). A Study on Cause Related Marketing and its Influence towards Purchase Intention. Anvesha; Mumbai, 7(1), 44–51

21. Kotler, P. and Keller, K. (2012). Marketing Management. Pearson Education, Inc.

22. Laszlo, M. (2014). A Case for Cause-Related Marketing.

23. Laurentiu Dan Anghel, G. F. (2011). Cause-Related Marketing, Part of corporate Social Responsibility and Its Influence Upon Consumers' Attitude.

24. Lee, J.Y. (2013). Consumer response to cause-related business strategies: Sponsorship, transaction-based, event, and experimential (Ph. D.) University of Minnesota, United States— Minnesota. Retrieved from https://search.proquest.com/docview/1635305361/abstract/B8267B944DB847F4PQ/19

25. Marketing Research; New Marketing Research Findings from University of Memphis Outlined [How product-cause fit and donation quantifier interact in cause-related marketing (CRM) settings: evidence of the cue congruency effect]. (2016). Marketing Weekly News; Atlanta, 236.

26. Mimouni Chaabane, A., & Parguel, B. (2016). The double-edge effect of retailers’ cause-related marketing: When scepticism cools the warm-glow effect. International Journal of Retail & Distribution Management; Bradford, 44(6), 607-626

27. Nilssoon, C. and Rahmani, S. (2007). Cause Related Marketing from a Swedish Retail Perspective.

28. Paul N. Bloom, S. H. (2006). How Social-Cause Marketing Affects Consumer Perceptions. MIT Sloan Management Review; Cambridge, 47(2), 49

29. Peggy, Simcic Bronn, A. B. (2001). Corporate Social Responsibility and Cause-Related Marketing: An Overview

30. Omovude, E. (2013). The Use of Cause Marketing and the Mediating Effect of Publicity on Customer Retention. Dissertation.

31. Rahmani, C.N. (2007). Cause-Related Marketing from a Swedish Perspective. Bachelor Thesis.

32. Rifon, C.S. (2006) Consumer Perceptions of Compatibility in Cause-Related Marketing Messages.

33. Rozensher, S. (2013). The Growth of Cause Marketing: Past, Current, and Future Trends. Journal of Business & Economics Research.

34. Shah, M. G. (2013). Cause Related Marketing Practice of some Selected Firms in Bangladesh and Its Effect on Target Market. International Journal of Scientific & Technology Research.

35. Shams-Ur-Rehman, A. S. (2012). Role of trust and Commitment in creating Profitable Relationship with Customers. Interdisciplinary Journal of Contemporary Research in Business.

36. Shweta Sangwan, S. L. (2014). Cause-Related Marketing: Emerging Issues and Suggestion. Global Journal of Finance and Management.

37. Vanhamme, J., Lindgreen, A., Reast, J., & Van Popering , N. (2012). To Do Well by Doing Good: Improving Corporate Image Through Cause-Related Marketing. Journal of Business Ethics: JBE; Dordrecht, 109(3), 259-274. https:// doi.org/http://dx.doi.org/10.1007/s10551-011-1134-0

38. Zheng, X.Y. (2009). A Study on the Enterprise’s Cause-Marketing Affects the Consumer’ Brand Attitude (Master). South China University of Technology (People’s China Republic), People’s Republic of China. Retrieved from https://search.proquest.com/docview/1869034695/B8267B944DB84784PQ/1