Factors Influencing Perceived Students' Satisfaction on the Implementation of Blended Learning Modality in the Basic Education Departments of the University of the East
John Cristian A. Ramos | Alvert Loie Baylon-ramos
Discipline: social sciences (non-specific)
Abstract:
The University of the East (UE) responded to the call to provide effective and
equitable education through the implementation of FUEL, Flexible UE Learning, a
new educational paradigm that adopts alternative modes of learning and
instruction. The blended learning modality is part of FUEL which offers in-person
classroom meetings with directed learning opportunities using synchronous and
asynchronous instructions. This study investigated the factors influencing
students' satisfaction on the implementation of blended learning modality in the
Basic Education Departments of the University of the East. A quantitative
research method was used and an adopted survey-questionnaire was deployed inperson. Weighted mean, Spearman’s rho, Mann-Whitney U and Kruskal Wallis
were utilized in analyzing the results of the study. Results show that the
instructors’ performance highly influenced the perceived satisfaction of the
respondents. Between the two campuses, Basic Education Department – Manila
had the higher level of perceived overall satisfaction in the implementation of
blended learning, and had the higher satisfaction in areas such as learners’ elearning self-efficacy (ELSE) and perceived ease of use (PEOU) compared to the
Basic Education Department – Caloocan. The students’ grade level influences the
confidence of students in using the e-learning tools and how they interact with
teachers in the classroom discussions. The academic achievement of the student
does not significantly affect their satisfaction in most areas of blended learning,
except on the perceived ease of use. The result of the study can be used to assist
UE in examining and evaluating the implementation of blended learning especially
for its effectiveness, and identifying important factors that contribute to its
success. The study recommended the enhancement of the implementation of
blended learning in the Basic Education Department – Caloocan by improving
students’ e-learning self-efficacy and the ease of using the blended learning
platforms. Hence, UE needs to tailor its blended learning policy and strategy
appropriate to the grade level of the students.
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