Philippine E-Journals Renz Joseph Dela Cruz
Email: rdd@letran-calamba.edu.ph
Affiliates: Colegio de San Juan de Letran Calamba
| Papers | 1 | Cites/Paper | 34.00 | Cites/Author/Year | 3.78 |
| Potential Citations | 34 | Cites/Author | 11.33 | h-index | 1 |
| Year(s) | 3 | Papers/Author | 0.33 | g-index | 1 |
| Cites/Year | 11.33 | Authors/Papers | 3.00 | hI,annual | 5.67 |
Article List
Expectation and Actual Experience towards Customer Satisfaction: A Case Study of BP International Makiling
Dela Cruz, Renz Joseph | Arceo, Vince Diether | Zaragosa, Mark Louie